- Volume 11, Number 3 (2023)
BETWEEN THE CLASSROOM AND THE TRACK: AWARENESS OF PERFORMANCE-ENHANCING SUBSTANCES AMONG TEACHER TRAINEE ATHLETES IN KENYA
Daniel K. Mutai
This paper reviews the literature on awareness of doping among athletes. The findings of previous studies are inconsistent, with some studies finding that athletes have a good understanding of doping, while others find that they have little or no awareness. The paper discusses the factors that may contribute to these different findings, such as the type of sport, the level of competition, and the culture of doping in the sport. The paper concludes by calling for more research on awareness of doping among athletes, in order to develop effective strategies to prevent doping
THE DYNAMICS OF DELIGHT: A STUDY ON INTERACTION QUALITY AND SEASON TICKET HOLDERS' SATISFACTION FACTORS
Victoria M Chan
Customer satisfaction is essential for organizations to retain customers. In the sport industry, where the quality of the game is not always controllable, customer service becomes an important factor in influencing customer satisfaction. This study examines the importance of various dimensions of service quality (reliability, assurance, empathy, and responsiveness) on season ticket holders' overall satisfaction with the customer service provided by ticket account representatives.
CHARTING THE COURSE: UNDERSTANDING AND MITIGATING RISK FACTORS IN CARDIAC PATIENT READMISSION
Allison R. Johnson
Hospital readmissions are a major problem in the United States, costing billions of dollars each year. This study aimed to identify the factors that can predict cardiac patient readmissions. A retrospective cohort study was conducted of patients who were discharged from a hospital with a diagnosis of heart failure. The risk of readmission was assessed using a variety of factors, including age, gender, race, ethnicity, comorbidities, and discharge medications. The results showed that the following factors were associated with an increased risk of readmission: Age, Female gender, Black race, Hispanic ethnicity Comorbidities such as diabetes, chronic obstructive pulmonary disease, and...