LING, C. M. GUESTS FIRST: DEVELOPING A MODEL FOR EVALUATING SERVICE QUALITY IN CLUSTERED HOMESTAY SETTINGS. Klover Journal of Tourism and Hospitality Management, [S. l.], v. 11, n. 2, p. 20–34, 2023. Disponível em: https://kloverjournals.org/index.php/thm/article/view/544. Acesso em: 9 sep. 2025.