EL-MASRY, A. M. HOSPITALITY INQUIRIES: USING ISHIKAWA DIAGRAM FOR ROOT CAUSE ANALYSIS OF NEPOTISM PERCEPTIONS. Klover Journal of Tourism and Hospitality Management, [S. l.], v. 10, n. 4, p. 1–17, 2023. Disponível em: https://kloverjournals.org/index.php/thm/article/view/538. Acesso em: 27 jun. 2025.